Posted by admin | Uncategorized | Wednesday 22 May 2013 1:42 pm

Why Should Businesses Have a Good Online Reputation

Running a successful business online requires an understanding of your audience and an awareness of the content, services or products that you are sharing with your visitors and potential customers. Maintaining a good online reputation can be extremely beneficial whether you are a start-up business or if you are simply looking to dominate any one market. When you have a positive online reputation, there are a few benefits and advantages that you will gain to help boost sales, generate revenue and gain more online followers.
Reputation Hawk has provided Online Reputation Management services to businesses since 2006.

More Credibility

Having a good online reputation will give you more credibility as a professional and as a business. When you have credibility from previous sales, press or media, you are more likely to be taken seriously by customers, visitors browsing your site and even potential business partners or investors who are interested in what you have to offer.

Increase Your Sales

A positive online reputation ultimately leads to generating more sales and ultimately, revenue. Increasing your sales with a good online reputation is possible due to positive reviews, comments and even virtual “likes” and “shares” within social networking communities. The more positive reviews you have on your website and regarding your business, the easier it is for customers to trust you and what you have to sell.

Recommendations and Referrals

The better your professional reputation is online, the easier it is to receive referrals and recommendations from your past customers that will generate future sales and more leads. When you get recommendations and referrals, your company’s reputation will become even more positive. If your customers recommend their family and friends to your website and business online, it increases the trust they have for your company, as they are assuming full responsibility when they give the referral.

Greater Impact With the Use of Social Media

When you have a positive reputation online, it is much easier to have a greater impact with the use of social media. Using social media to share new products and services you have available works well when you have thousands of followers who are excitedly awaiting your posts and reading what you have to say. If your reputation online is good, your influence will skyrocket and you will gain even more followers. Using a positive reputation to your advantage with the use of social media can ultimately generate more sales while also getting you even more followers who are genuinely interested in the business you represent.

Reputation Hawk can help restore your Online Reputation
Having a good reputation online can take your business to an entirely new level of success, regardless of whether you are selling services and products or sharing content with your audience. The more involved you are with maintaining a positive reputation online, the more influence you will ultimately have.


Repumatic Can Make Reviews More Fair

Posted by admin | Uncategorized | Thursday 16 May 2013 12:11 am

Reputations are built online these days, as much as offline. It is a fact of the online reputation world that online reviews play a huge role in shaping online reputations these days. This is because many of the worst cases of online defamation stem from defamatory online reviews on websites that are designed to attract traffic through controversy.

Major corporations have had their fair share of meltdowns and know it takes only one negative customer experience to explode online, causing significant damage to their reputation.When large companies experience negative feedback that goes viral, they promptly respond to the problem, admit they did wrong, vow it won’t happen again, and revamp their procedures. Should you suffer the setback of viral negativity, follow mega-corporations and take responsibility — “right” your “wrong” — and generate a plan to prevent the situation from reoccurring. Just as the initial negative complaint was publicized online, publicize your renewed customer service policy, and remember to always provide patients with superior care.

If online reviews are the problem for a company, then Repumatic might be the solution. Repumatic has put together a series of reviews websites that are highly effective at deflecting or minimizing online defamation.